adding a template based on Ian's work
===Letter to Microsoft regarding Windows===
=== Letter to Samsung regarding YP-xx player series ===
=== Letter to NIKON regarding digital cameras ===
=== Letter to Creative regarding soundcards and soundchips ===
=== Letter to Play.com requesting Vorbis and FLAC ===
I'd like to congratulate you on Play.com's recent decision to supply music downloads in a DRM-free format. By doing this you have made it easier for you customers to listen to the music they purchase using the player of their choice and I hope that they will reward you for this bold move.
But there is still something missing. Currently you offer your downloads in
mp3 format; this was one of the first to become popular for digital music and hence has widespread support, but mp3 is still covered by a multitude of patents which makes it illegal in places to play it with open source software. In addition, though I clearly don't know what your commercial arrangements are, I can guess that you must pay a licensing fee to use the mp3 format. It's for this reason that open media formats such as (Ogg) Vorbis were developed.
Vorbis was designed as a patent-free format and is widely supported by open source software, with support on Windows, Linux and Macintosh platforms as well as support in many hardware players (from high-end manufacturers such as IRiver and Cowon to the “mp4 players” that predominate on eBay). It is now being used as the sound format for high profile projects like Wikipedia and One Laptop Per Child.
I'm not going to try to convince you that you should give up on
mp3 and provide downloads in Vorbis instead, but I would ask that you consider supplying Vorbis as an alternative where practical. You may even, for high quality options, want to consider FLAC, a lossless counterpart to Vorbis. You have already taken a step towards regaining some of the trust between consumers and music stores; please consider the next one, I hope it will gain you an even wider audience.
If you would like any more information on
Open Media Formats please get in touch with me or look at [http:// www.spreadopenmedia. com www.spreadopenmedia. com].
Yours faithfully,<br />